Frequently Asked Questions

Cash, Zelle, All Major Credit Cards.

• Training and Experience:

Ask where they receive their training and what is their level of experience. Inquire about their experience in cleaning commercial businesses. 

• Cleaning Practices and Protocols:

Get clarification on the color coded system for microfiber rags to prevent cross contamination. Ask how frequently is the water changed in the mop bucket to ensure the floors are cleaned properly and sanitized. Discuss their cleaning protocols to ensure they are tailored specifically to the needs of your business and environment.

• Equipment and Supplies: 

Confirm whether they use separate mops for bathrooms to maintain hygiene standards. 

• Product knowledge: 

 Ask about the products they use on different surfaces especially for high value commercial furniture to prevent damage. Ensure they have knowledge about which products are suitable for specific materials and finishes in your workspace.

 By asking these questions you can ensure the cleaning company is professional.

• Scope: Residential cleaning typically involves cleaning private residences and may include tasks such as dusting, vacuuming, mopping and cleaning bathrooms and kitchens. Residential services are tailored to the customers requests. Commercial cleaning involves cleaning business facilities such as offices, retail spaces and warehouses. This can include more extensive tasks like carpet cleaning, floor maintenance and specialized cleaning for restrooms and break areas.
• Frequency and timing: House cleaning is usually scheduled on a regular basis such as weekly, bi-weekly or monthly on a one time deep cleaning basis. Commercial cleaning is often preformed outside of regular business hours like evenings or weekends to avoid disrupting operations. Commercial cleaning can be done daily, weekly or monthly depending on the business needs. 
• Products: House cleaning uses regular household cleaning products and equipment suitable for residential spaces. Commercial cleaning may utilize industrial cleaning products and advanced equipment to handle larger spaces and tougher cleaning challenges. 
• Professional training: House cleaning typically requires less formal training and many cleaners learn on the job. Commercial cleaning often requires staff to be trained in using specialized equipment and safety procedures. 
• Regulations and Standards: House cleaning is generally less regulated while commercial cleaning may need to adhere to specific health and safety regulations especially in sectors such healthcare and food service. 

Overall, while both types of cleaning aim to maintain cleanliness and hygiene, they differ significantly in their environments, methods and requirements.

•  D&K MAINTENANCE CLEANING uses Eco-friendly cleaning agents as we understand the potential harm of some cleaning chemicals to adults children and pets. 

•  Yes, we do. D&K Maintenance Cleaning offers one time cleaning services and reoccurring cleaning services, weekly, bi-weekly, or monthly. Contracted or non-contracted. 

•  D&K Maintenance Cleaning provides services for all of Staten Island. We also provide services for Bay Ridge, Bensonhurst and Borough Park Brooklyn. 

•  Residential, Commercial, General cleaning, Deep cleaning, Move-in/Move-out cleaning, Post Construction. Window cleaning, Carpet cleaning, etc. 

•  No, D&K Maintenance Cleaning offers a wide range of cleaning services that go beyond commercial cleaning. We provide cleaning services for residential (this includes house, apartments and other living spaces), services can range from general cleaning, move-in/move-out cleaning and more. Retail shops cleaning services for individual stores insuring a clean and presentable environment for customers. Shopping centers, this involves cleaning common areas, walk ways, food courts, restrooms and potentially individual retail units within the center. We offer other specialized cleaning services based on clients needs.